Purpose
This Acceptable Use Policy ("AUP") describes how you, as an internal user (employee or contractor) or third-party consumer (customer or related entity) of Softsource vBridge's cloud computing, managed services, and any other services we provide ("Services"), must use and what you cannot do with the Services. The Services are based on or leverage a delivery platform which comprises computing hardware and software, including automation and orchestration tools.
Scope
This AUP applies to all uses of the delivery platform and Services by internal users and third-party consumers, as well as their respective users, customers, and other end-users ("Users").
Acceptable and Unacceptable Use
You and your Users will comply with all applicable laws and regulations when using the Services and will not allow any illegal or improper use of the Services. By using Softsource vBridge's Services, you agree to comply with this AUP and any other policies which apply.
You and your Users may not use the Services to:
- Conduct or engage in any illegal business or activity.
- Infringe any third-party intellectual property rights.
- Collect, copy, or process information in a way that breaches data protection laws or leads to a wrongful breach of privacy.
- Create, distribute, process, or view any defamatory, unlawful, abusive, obscene, indecent, pornographic, racist, sexist, discriminatory, misleading, deceptive, fraudulent, or otherwise objectionable, offensive, or illegal material.
- In any way which unlawfully incites discrimination, hate, or violence towards one person or group.
- In any way that harasses, menaces, or stalks people.
- In a manner which enables a minor to access material inappropriate for a minor.
- In any way that is offensive or interferes with another customer's enjoyment of our services.
- In any way that is unlawful.
Abuse and Illegal Behaviour
If you or any of your Users engage in abuse or illegal behaviour when using the Services, we reserve the right to suspend or terminate your access to the Services. Examples of abuse and illegal behaviour include, but are not limited to:
- Gaining unauthorised access to computer systems or engaging in security attacks
- Corrupting, modifying, or intercepting electronic communications intended for others.
- Interfering with or disrupting the operation of the delivery platform or the Services
- Accessing or using our or anyone else's systems, networks, or data without consent
Reporting Abuse and Illegal Behaviour
If you encounter an incident of abuse or suspected illegal behaviour by a Softsource vBridge customer or employee, please notify us immediately using the email address [email protected]. We will investigate the incident and take appropriate action as soon as possible.
Law Enforcement
We reserve the right to cooperate with courts and judicial bodies, police and law enforcement authorities, regulators, and other appropriate third parties to help with the investigation and prosecution of illegal conduct. This cooperation may include disclosing information and data about the hosting platform, the Services, and your use of the Services when we are legally required to do so.
Changes to the AUP
We may change this AUP from time to time by posting the updated version on our website and providing written notice to you. If you do not agree with the change, you must stop using the Services. If you continue to use the Services following a change to this AUP, this indicates acceptance of the change.
Alignment with Other Policies
This AUP should be read in conjunction with Softsource vBridge's General Terms & Conditions, Information Security Policy, and any product-specific terms and conditions that may apply to the Services you are using.